Privacy Policy

Last updated: April 2026

Empire Home Pros ("we," "us," or "our") operates the website empirehomepros.com. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website and services.

Information We Collect

We collect information you voluntarily provide through our contact and quote request forms, including:

  • Full name
  • Phone number
  • Email address
  • Message or project details

We do not collect information through cookies or tracking scripts. Our website is hosted on Cloudflare, which provides privacy-first, cookieless analytics. These analytics collect only aggregated, non-personally identifiable data such as page views and country of origin.

How We Use Your Information

We use the information you provide solely for the following purposes:

  • To respond to your inquiries and quote requests
  • To schedule consultations and service appointments
  • To communicate with you about your project
  • To send follow-up information related to your request

Email Delivery

We use Resend, a third-party email delivery service, to send transactional emails (such as quote confirmations and follow-ups). Resend processes your email address solely for the purpose of delivering messages on our behalf and does not use your data for any other purpose. You can review Resend's privacy policy for more details.

Data Retention

We retain lead and contact form data for a maximum of 90 days from the date of submission. After this period, your personal information is permanently deleted from our systems unless you have entered into a service agreement with us, in which case data related to that agreement may be retained as required by law.

Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing or advertising purposes. Your data is only shared with service providers (Cloudflare for hosting, Resend for email delivery) strictly as needed to operate our website and respond to your inquiries.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Our website is served over HTTPS, and all form submissions are encrypted in transit.

Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data

To exercise any of these rights, please email us at info@empirehomepros.com. We will respond to your request within 30 days.

Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Empire Home Pros

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